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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathryn Thomas-Gallagher

Kathryn Thomas-Gallagher

August 10, 2026

5  out of  5
rating by Kathryn Thomas-Gallagher
"Ryan is very knowledgeable and efficient! Wrapped coverage up in less than an hour."
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Kate Tutino

August 7, 2026

5  out of  5
rating by Kate Tutino
"Everyone here is so helpful"
We responded:
"Thank you for your kind words. I am always here if you need me!"
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A R

August 7, 2026

5  out of  5
rating by A R
"Debbie was amazing to work with! She was friendly, knowledgeable, and incredibly helpful throughout the entire process. She made everything easy to understand and was always available to answer my questions. I highly recommend working with her if you’re looking for great service!"
We responded:
"Thank you so much - glad to have you join our State Farm clientele AR!!"
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Orlando Medrano

August 6, 2026

4  out of  5
rating by Orlando Medrano
"Excelente servicio"
We responded:
"¡Gracias por su reseña! Nos alegra mucho saber que recibió un excelente servicio. - Angel"
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Claire B

August 5, 2026

5  out of  5
rating by Claire B
"I deal with many different insurance agencies with my job. I must say the people at Ken Lemenze Agency are by FAR the best with customer service. Thank you to all at this agency."
We responded:
"Thank you for your kind words, Claire. We are happy to hear we stand our amoungst our peers. Ryan"
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Shelley Escourse

August 4, 2026

5  out of  5
rating by Shelley Escourse
"I always have a very good experience with Cristy Phillips she takes care of business asap i really appreciate her and everyone that helps .thanks"
We responded:
"Shelley Thank you so much for your kind words. I'm always here to help and I understand people are busy so I try to get right back to them. "
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Dawn Erickson

August 3, 2026

5  out of  5
rating by Dawn Erickson
"Saved $500.00 a year on car insurance! Thats a big deal when you're on a fixed income. Thanks Stata Farm"
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Keith Lynch

July 30, 2026

5  out of  5
rating by Keith Lynch
"People you can call and talk to. Could not be happier with the service provided they are very prompt with inquiries on adding new vehicles, saving money with classes and working though the inevitable bumps in the road. Thanks for your help and caring!"
We responded:
"Thank you for the kind review. We pride ourselves on our customer service as well as your loyalty to State Farm.
"
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Eric Jaeger

July 29, 2026

5  out of  5
rating by Eric Jaeger
"Sandy was incredibly prompt and informative. Everyone at this office provides outstanding service and is a pleasure to work with!"
We responded:
"Thank you so much for your kind review. Our customer satisfaction is incredibly important to all of us, and we appreciate your loyalty to State Farm. "
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Jason Amann

July 28, 2026

5  out of  5
rating by Jason Amann
"Ryan always does an amazing job with all my Business personal and home insurance! He’s fast reliable and is always able to answer any questions or concerns that I have."
We responded:
"Thank You Jason, Always a pleasure helping and watching your business grow, I am happy to be a part of your success."
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Jeri Rockett

July 28, 2026

5  out of  5
rating by Jeri Rockett
"Always very helpful and prompt!"
We responded:
"Thank you so much! We appreciate you!! "
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john weir

July 27, 2026

5  out of  5
rating by john weir
"Sandy was very kind and helpfull it made everything so much easier for me"
We responded:
"Thank you for your thoughtful review. It was a pleasure assisting you and appreciate your loyatly to State Farm."
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Gina M PF

July 24, 2026

5  out of  5
rating by Gina M PF
"I would just like to say that whenever I am in need of assistance at State Farm, Hopewell Junction office - I always get the documents I am requesting. My request is always completed quickly & without hassle. I have been with the same office for probably at least 30+ years. I may be paying a lot, but if I need something, either Ryan, Debby, or Ken Lemenze himself takes care of me right away. Usually Ryan helps me - he doesn't put me on hold, asks what I need, & it is done within minutes! Peace of mind means a lot. & That's what I get when I call my Brokers office! Thank you to the entire team @ State Farm, Hopewell Junction office.
Sincerely,
Gina M. Puggioni-Flores"
We responded:
"Thank you Gina, Your Kindness is always appreciated. Ryan"
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Victor Padilla

July 24, 2026

1  out of  5
rating by Victor Padilla
"Make sure you get copies of EVERYTHING. they misplace/ lose/ or just dont file when supposed to. Extremely unhappy with them. And yet my insurance prices keeps increasing every month. I will add to this review soon.dont have time at the moment."
We responded:
"We’re truly sorry for the frustration you’ve experienced. We understand how important clear communication is, and we make every effort to keep copies of any documents submitted or required for your policy.
If you feel any documents were misplaced, lost, delayed, or not properly filed, we’d welcome the opportunity to review your file, confirm what we have on record, and provide what we can. Please note that any change we process must follow applicable state statutory guidelines, which can affect certain timelines and requirements. We want to be transparent that we don’t have control over all processing or timing factors dictated by those guidelines.
We also understand your concern about your insurance increasing. Premiums can change based on rating factors and underwriting updates, and we’re happy to review what may have driven the change and discuss potential options.
If you’d like, please contact our office and ask to speak with a representative so we can look into this directly for you."
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John Decicco

July 17, 2026

5  out of  5
rating by John Decicco
"Ryan was a great help, raking care of my insurance. Recommend him highly."
We responded:
"Thank you John, I look forward to helping more in the future. Ryan"
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Chris Furey

July 14, 2026

5  out of  5
rating by Chris Furey
"Sandy and the team at Ken Lemenze State Farm are true partners in risk management and they really know their stuff! Going above and beyond is so rare in a world where most service providers are adequate if you're lucky. 5 Stars for sure!"
We responded:
"Thank you Chris. It was a pleasure to be able to assist you and appreciate your loyalty to our Agency and State Farm."
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Elliot

July 13, 2026

5  out of  5
rating by Elliot
"Excellent experience with Sandra Maffei and everyone else at this Statefarm office!"
We responded:
"Thank you so much Elliot. We pride ourselves on being of service to our customers. "
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Lauren Mansfield

July 11, 2026

5  out of  5
rating by Lauren Mansfield
"Ryan saved me today!!! I needed a copy of my current insurance and I needed to change some of the details, Ryan made it happen on a Saturday, after hours!! TY, I wish I could give you 100 stars"
We responded:
"I am happy to help and have things work out well. Your Kindness is greatly appreciated. Ryan"
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Brandy Stossel

July 10, 2026

5  out of  5
rating by Brandy Stossel
"Ryan is always very helpful and very quick response times"
We responded:
"Thanks Brandy, Always great to hear from you both."
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Richard LiCastri

June 25, 2026

5  out of  5
rating by Richard LiCastri
"Kelly At Ken Lemenze State Farm insurance office has been great to work with. Prompt Accurate responses."
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Mookie D

June 24, 2026

5  out of  5
rating by Mookie D
"I was in a bind and Debbie made the process of getting insured so easy. My father even started a policy. I highly recommend her"
We responded:
"Thank you so much Megan! Also, thanks for the referral for your dad too! Hope we have a long relationship with you guys!! Debbie"
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Samantha Dametta

June 23, 2026

5  out of  5
rating by Samantha Dametta
"Cristy is fast and efficient with responding to requests! Five stars!!"
We responded:
"Thank you so much for your kind words and trust in me. Best of luck to you as you head into your busy wedding season!!"
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ella rinaldi

June 22, 2026

5  out of  5
rating by ella rinaldi
"Cristy is my girl! She is always on top of things for me and is so fast at replying!! So much love for her"
We responded:
"Thank You Ella, Always a pleasure helping you and being here for anything you need. Thank you for your trust in me. "
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Matthew Milanesi

June 18, 2026

5  out of  5
rating by Matthew Milanesi
"Ryan was very helpful and kind in getting us written up with our auto and home policy including making a smooth transfer from our previous insurance company."
We responded:
"Welcome to the family. Ryan"
Profile photo of Milagros Morales

Milagros Morales

June 17, 2026

5  out of  5
rating by Milagros Morales
"Angel Perez my State Farm Insurance agent was very friendly and very knowledgeable of my new insurance policy. Explained it to me throughly. Made the transition very clear and easy. So happy I switched over to State Farm."
We responded:
"Thank you so much for your wonderful review! I’m truly glad you felt comfortable and understood your new policy. Making the transition clear and easy is exactly what I aim for—so it means a lot to hear that you’re happy with the switch.

If you ever need anything or have questions, I’m always here to help. Thanks again!- Angel"